The Challenge: The Risk of Change

McShane employs a large network of field workers and specialty contractors on a daily basis, on projects in the $20-90M range. With many job sites located long-haul from headquarters in Chicago, they needed to see what was going on at each site, identify gaps in their compliance and manage risk to cover their bases.

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They first went digital with Field iD from eCompliance (now called Alcumus), which was primarily a scanning tool. But when workers found issues with it, management found they would sit on long holds with support teams, only to be pitched unneeded features. Dennis Rumshas, McShane’s VP of Safety and Risk Management, decided to explore new options and got on the phone with SALUS. He knew that changing safety software was a big deal and that the rollout of a new system could be long and painful.

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“That first week is so important when you put a new user on a platform. Can they use it, and does everything work the way you're saying it's going to work? 

If it doesn’t, you are going to struggle for the next two years to get them back involved. That was the biggest hurdle that we got over quite easily with SALUS.”

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The Solution: Partnership and Field Education

In a short span of time, Dennis and the team at McShane worked with SALUS to build the forms and documents they needed within the platform, got them to work the specific way they needed and rolled them out to their crews.

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“Whenever we had a request, we would call Customer Success, and they were right there listening to us and understood what we were wanting to do.”

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McShane brought their workers on board quickly by simplifying their digital safety auditing and eliminating connectivity issues that cause loss of data. Their safety form, the longest of 90 forms in the system, uses built-in logic to help workers skip sections of the audit that aren’t relevant to their current job. Now, they also leverage SALUS as an education tool. 

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“It’s really simple. And that’s what you need. You could take somebody who knows nothing about construction, show them the platform and teach them what to look for, and in a month or less, they’ll be extremely competent at doing audits on any site.”

The Result: Audit-Ready, Any Time

By providing workers with the simplified system and knowledge needed to identify issues, McShane can prove their due diligence whenever OSHA comes knocking. The reporting and dashboards they’ve put in place allow them to manage risk effectively and show safety records instantly. A few clicks, and the complete picture is there.

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“You could get on a plane and fly to all of these jobs to see what they actually look like, or you can create a system where people bring jobs to life in front of your eyes.”

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