Customer Story

Villa Roofing Uses SALUS to Keep Forms Current and Up To Date.

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consistant safety documentation ensures compliance

Customer Story | Samuel Livingstone

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With SALUS, forms are always current, real-time, and up to date.

Samuel Livingstone, Health & Safety Manager @ Villa Roofing


Vancouver, BC, Canada



The Company: Innovating Villa Roofing

Villa Roofing is one of the largest roofing companies in the Lower Mainland. Health and Safety Manager Sam Livingstone has been working in the field for 23 years. Throughout his career, he’s seen the industry evolve its regulatory and compliance standards. He remembers the days before documentation and the trials the industry went through to implement its current standards. Today, Sam pushes for efficiency across his workforce and was an early adopter of documentation software. When he joined the Villa team, Sam immediately recommended SALUS to improve efficiencies across the company.

The Challenge: Modernizing Documentation

For health and safety teams, safety documentation ensures regulatory compliance, but it also keeps workers safe and keeps projects on schedule. Sam knew that paper-based systems were a thing of the past. With more than 150 Villa workers active at any given time, and training documentation, weekly inspections, and daily safety assessments due from each worker, Sam needed to collect, file, and analyze more than 300 documents per day. The biggest challenge for Villa was the custom nature of their forms. Each contractor, sub-contractor, and prime contractor needed a specific form. On top of that, each individual’s training certificates expired at different times. In order to effectively manage their workforce and move into the digital age, Villa needed a significant documentation upgrade.

The Solution: A Custom Update

The solution for Sam was simple–adopt a new technology and bring Villa’s safety systems into the twenty-first century. Sam began by submitting each custom form to SALUS in order to develop a digital equivalency. Systems were also put in place to ensure any expired training certificates could be updated and approved easily within the app. With the forms in order, Sam and the SALUS team began identifying other areas that would need adaptability to ensure a smooth transition, such as the COR™ and ISO systems. Villa also decided to incorporate their payroll system into SALUS which mitigated the cost of implementation and made a good business case for the new software.

The Results: Cross-System Savings

With all custom documentation within the app, Sam and his team can easily track which workers are on which site, what documentation they have completed, and if their certificates are current or expired. All of the data can be easily accessed from any phone at any time, allowing onsite CSOs and managers to quickly confirm safety requirements before a job starts.  On top of that, workers can now incorporate photographs to give a more complete, independent view of safety concerns on-site, which improves the quality of Villa’s documentation data. The saved cost of labour in the payroll department, alongside other long-term savings in quality control and health and safety, allowed Villa to implement SALUS without straining their budget. Sam now has more time to spend visiting sites, mentoring staff, and improving systems across the company.

“We have a consistency of documentation that we wouldn’t have otherwise… The more people use it, the more they feel comfortable with it, the more confident they feel using it further into the future.”


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